Preset Messages

Preset Messages are reusable snippets for incident and maintenance updates.

Use This Page For

• Save common update wording for your team.
• Keep incident and maintenance updates consistent.
• Use variables to personalize messages without rewriting them each time.

Preset Messages screen with the Add Preset action and empty-state guidanceOpen full-size image ↗

Helpful Guides

• Preset messages and variables
• Variables list