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Slack App

Slack support is a first-class admin feature for teams that coordinate incidents in Slack.

For the full setup workflow, use Setting Up and Using the Slack App.

note

This page is intentionally brief so the docs do not split the Slack setup story across two competing guides.

What Slack settings cover​

The Slack admin area covers:

  • connection
  • channels
  • behavior and notifications
  • reminders

In the supported hosted flow, admins connect the managed StatiBeat Slack app with Add to Slack. They do not need to create a separate Slack app for each page.

Common settings​

Slack settings can control:

  • shared announcement channels
  • global announcement behavior
  • global reminders
  • per-channel reminder overrides
  • notification behavior for create, update, and resolve events
  • channel linking behavior
  • workflow confirmation behavior for AI-thread initiated actions

The Terraform provider can manage core Slack settings for teams that keep page configuration in code.

AI-assisted workflows​

AI provider credentials live on the AI Settings page. Slack settings control how Slack workflows behave after the provider is configured.

When AI is enabled and the Slack user has the right access, Slack can help with incident lifecycle actions, maintenance workflows, Beat operations, Beat Group workflows, and grounded operational questions.

AI-assisted writes remain confirmation-first.

Beat Group awareness​

Slack summaries and troubleshooting are Beat Group aware.

  • Standalone Beats can still alert as individual monitors.
  • Grouped Beats keep their own evidence.
  • Beat Groups own the shared customer-facing behavior for grouped checks.